Exceptions are the death of growth.
If you want to grow your business, you need to have one way of doing things. This is called a “One truth.” When you have one truth, everyone knows exactly what is expected of them and how to do their job. This leads to efficiency, consistency, and quality.
Exceptions to the one truth can be tempting. You may think that making an exception for a customer or employee is the right thing to do. However, in the long run, exceptions will kill your business.
Why? Because exceptions lead to confusion and chaos. When people don’t know what to expect, they start to make up their own rules. This leads to different ways of doing things, which can lead to errors and inconsistencies.
Exceptions also lead to resentment. When people see that others are getting special treatment, they start to feel like they’re not being treated fairly. This can lead to low morale and a decrease in productivity.
So, if you want to grow your business, avoid exceptions at all costs. Establish one truth and stick to it.
Exceptions are the death of growth. If you want to grow your business, you need to have one way of doing things and stick to it. This may be difficult at first, but it will be worth it in the long run.
What are some of the one truths you have in your business?
Share them in the comments below!